SMS Notifications Privacy Policy

SMS NOTIFICATIONS PRIVACY POLICY

Effective Date: December 29, 2025

At RSW Auto, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your phone number when you opt in to receive SMS notifications from us.

COLLECTION OF PHONE NUMBERS

We collect your phone number only when you voluntarily provide it to us through our SMS notification opt-in form. You may provide your number when scheduling service appointments, requesting updates about your vehicle repair status, or signing up for service reminders and special offers.

USE OF PHONE NUMBERS FOR SMS NOTIFICATIONS

When you opt in to receive SMS notifications from RSW Auto, we will use your phone number to send you:

• Service appointment reminders and confirmations

• Vehicle repair status updates

• Maintenance reminders based on your vehicle's service history

• Special offers and promotions (only if you've opted in)

• Important account notifications

We will only share your phone number with our trusted SMS service provider for the purpose of delivering these messages. Our SMS provider is subject to their own privacy policy and contractual obligations to protect your information.

Message frequency varies based on your service needs and preferences. Standard message and data rates may apply from your mobile carrier.

OPTING OUT OF SMS MESSAGES

You have complete control over SMS notifications. If at any time you wish to stop receiving messages from RSW Auto, you can opt out by:

• Texting STOP in response to any message you receive from us

• Contacting us directly at our shop

• Requesting removal when you visit us for service

Once you opt out, we will immediately cease sending SMS messages to your phone number.

PRIVACY AND SECURITY OF YOUR PHONE NUMBER

RSW Auto is committed to protecting your privacy:

• We will never sell, rent, or transfer your phone number to third parties for marketing purposes

• Your phone number is stored securely and accessed only by authorized personnel

• We use industry-standard security measures to protect your information

• After you opt out, your phone number is removed from our active SMS notification list

CONSENT

By providing your phone number and opting in to SMS notifications, you consent to receive automated text messages from RSW Auto. Consent is not a condition of purchase or service - you can still use all of our automotive services without opting in to SMS notifications.

HELP AND SUPPORT

For help or questions about SMS notifications, text HELP to the number from which you received messages, or contact us directly at RSW Auto.

CHANGES TO THIS POLICY

We may periodically update this privacy policy to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any significant changes by posting a prominent notice on our website or through other appropriate communication channels.

CONTACT US

If you have any questions or concerns about this SMS Privacy Policy or how we handle your phone number, please contact us:

• Visit us at RSW Auto

• Call us during business hours

• Use the contact form on our website

Thank you for trusting RSW Auto with your automotive service needs and for allowing us to keep you informed about your vehicle's care.